Morning musings to spark meaningful conversations.
Don’t Posture. Don’t Gloat.
A year into this pandemic and there have been fortunate winners and profound losers. First and foremost, the winners are everyone who has not missed a paycheck since the pandemic hit. It’s not to suggest that business hasn’t been difficult and social isolation hasn’t taken a toll on all of us, but if you haveContinue reading “Don’t Posture. Don’t Gloat.”
Nobody Cares What You Look Like
People in business today speak often of the “optics” of a situation, a behavior or event. Of course, it’s just a fancy way of saying, “We’re worried how it’s going to look.” But the over-fixation on optics can be paralyzing and stifle innovation. The best ideas often come from disruptive ideas and alternatives to establishedContinue reading “Nobody Cares What You Look Like”
Stop Using COVID as an Excuse!
It’s been a year friends. A year! You’ve had ample time to revise your systems, your processes and policies. You’ve been exposed to amazing new innovations, conveniences and technologies to make your lives, and those of your customers easier. So stop using Covid 19 as an excuse for poor or reduced service. You know howContinue reading “Stop Using COVID as an Excuse!”
If You Can Impact “Just One Person,” You Have Failed.
Today, another head-shaker pithy meme came across my feed asking: “If your book could make an impact on just one person, would it be worth it?” Predictably, an onslaught of “Yes!” “Of course!” and that little red “100!” filled the comment section. For decades, we’ve been fed and continue to regurgitate some version of theContinue reading “If You Can Impact “Just One Person,” You Have Failed.”
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